Systems and Procedures Auditing
Finding out how well your systems are running from an end users point of view is a priority for any HR professional.

Unless you ask your internal customers about their experience of your services – you’ll never really know! We offer telephone, online, or paper based one off or rolling research to gather and make sense of feedback in this area.

Although many clients use such surveys to "check up" on whether procedures are being followed, this kind of work isn't just about identifying poor performance. We can help you gather ideas that will shape future changes to your systems and procedures.

Organisations we have worked with:
Durham University (CEM)
Hasbro
J D Wetherspoon
Marks and Spencer
McKinney Rogers International
Microsoft
Mothercare
NAAFI
Nestlé
Nightfreight
Oxford Group Consulting and Training
Rexel Senate
Rhys Davies Freight Logistics
Siemens
Standard Life
The Pensions Trust
Thomson
Whitbread Pub Partnership
Copyright © 2006 george naylor associates ltd. All rights reserved home  |  contact  |  legal